Introduction
At CloudLayer Apps and Cloudlayter Tech, we believe your data belongs to you. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We've written this in plain language because we believe privacy policies should be understandable.
Information We Collect
Information You Provide
- Account information (email, name) when you create an account or make a purchase.
- Support communications when you contact us.
- Payment information processed securely through Stripe (we never store full card numbers).
Information Collected Automatically
- Basic app usage analytics (feature usage, crash reports) to improve our apps.
- Device information (device model, OS version) for compatibility.
- We do NOT collect location data, contacts, photos, or browsing history.
Information We Do NOT Collect: Precise location data, contacts or address book data, photos or media files, browsing history, health data (unless you explicitly choose to sync it), financial information beyond purchases, social media profiles.
How We Use Your Information
- To provide and maintain our apps.
- To process payments and send receipts.
- To respond to support requests.
- To send important updates about your apps (you can opt out).
- To improve our apps through anonymous, aggregated analytics.
We NEVER sell your personal information to third parties. We NEVER use your data for advertising.
Data Storage and Security
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- Cloud-synced data is end-to-end encrypted.
- We store data on secure servers within the United States and European Union.
- We regularly audit our security practices and infrastructure.
Third-Party Services
We use a limited number of third-party services:
- Stripe for payment processing.
- Apple for App Store distribution and in-app purchases.
- Basic crash reporting (anonymized).
Each third-party service has its own privacy policy, and we only share the minimum data necessary.
Your Rights
- You can request access to your personal data.
- You can request deletion of your account and data.
- You can opt out of marketing communications.
- You can export your app data at any time.
For EU residents: You have additional rights under GDPR including data portability and the right to restrict processing.
Children's Privacy
Our apps are not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of our apps after changes constitutes acceptance.
Contact Us
If you have questions about this privacy policy, contact us at privacy@cloudlayerapps.com or visit us at CloudLayer Apps, Raleigh, NC.